Credit control administrator

Overview

We are seeking a motivated and detail-oriented Credit Control Administrator to join a growing business in the commercial catering equipment sector. Based in Rathcoole, Co. Dublin, this permanent, full-time role offers an excellent opportunity to become part of a supportive in-house finance team where you will play a key role in managing customer accounts, supporting cash collection activity, and maintaining accurate financial records.

This position is ideal for someone with experience in credit control, accounts receivable, or finance administration who enjoys building positive client relationships while ensuring the smooth running of day-to-day finance operations. You will work closely with internal teams and customers to resolve account queries, process invoices and payments, and help maintain strong control over outstanding balances.

Day-to-Day Responsibilities

• Manage a portfolio of customer accounts and proactively follow up on overdue payments by phone and email.
• Allocate incoming payments accurately and maintain up-to-date account records.
• Post sales invoices across internal systems, including service invoices, product sales, and project-related invoicing.
• Process purchase invoices and record incoming payments correctly.
• Investigate and resolve billing discrepancies, account queries, and payment issues in collaboration with internal departments.
• Prepare regular reports on collections activity, aged debt, and outstanding balances.
• Handle incoming calls professionally and log service requests and messages into the internal system.
• Support the wider finance team with general administrative tasks as required.

What Makes This Role Unique

• Join a growing business in a specialist commercial sector with strong long-term prospects.
• Work in a supportive, in-house finance environment where your contribution is visible and valued.
• Enjoy a structured Monday to Friday schedule with an early finish on Fridays.
• Benefit from overtime opportunities and an annual bonus.
• Take on a varied role that combines credit control, finance administration, customer communication, and operational support.

• Previous experience in credit control, accounts receivable, or finance administration is preferred.
• Strong communication skills with the ability to chase overdue payments professionally and maintain positive customer relationships.
• Excellent attention to detail and accuracy when processing invoices, payments, and account records.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Experience using accounting or finance systems is highly desirable.
• Ability to investigate and resolve billing or account discrepancies effectively.
• A proactive, dependable approach with a willingness to support broader finance and administrative tasks.
• Comfortable working in a fast-paced office environment and handling routine customer contact.

• Competitive salary of €33,000–€35,000 per year, depending on experience.
• Overtime opportunities available.
• Annual bonus scheme.
• On-site parking provided.
• Structured working hours: Monday to Thursday 8:30am–5:30pm and Friday 8:30am–5:00pm.
• Permanent, directly employed position with the company.
• Opportunity to join a supportive finance team in a growing business.
• Exposure to a varied finance role with opportunities to build experience across credit control and administration.