Warehouse operative / Trade counter supervisor

at Real People Recruitment

Job Information

  • Employee Type:

    full time
  • Location:

    Galway, Ireland
  • Job Type:

    Warehouse operative / Trade counter supervisor
  • Experience Level:

    mid
  • Category:

    Supply Chain, Logistics, and Transportation
  • Salary:

    €35k - €36k
  • Date posted:

    about 1 hour ago
  • Application Deadline:

    30/06/2026

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Job Description:

Real people Recruitment is working with a  leading and trusted wholesale distributor of refrigeration & air conditioning equipment across Ireland and the UK to help them hire a warehouse operative, and trade counter person to join their busy team.


Job Title: Trade Counter & Warehouse Operative 

  • Location: Ballybane Industrial Estate, Galway
  • Contract: Full time, Permanent - 40 hours a week
  • Working Hours: 8am to 17:00PM M/T/W/T/F
  • Salary : €35,900 per year

 


 

Role Overview:

The Trade Counter & Warehouse Operative plays a key role in ensuring smooth warehouse, trade counter, and delivery operations. This role requires a proactive approach to operational efficiency, exceptional customer service, and strict adherence to health & safety standards.

 

Key Responsibilities:

  • Operational Management:Take responsibility for overseeing daily warehouse and trade counter operations.
  • Receive, inspect, and dispatch goods efficiently, ensuring stock accuracy.
  • Organise and prioritise workloads to meet customer deadlines and productivity targets.
  • Maintain a clean, safe, and well-organised branch environment.
  • Customer Service & Sales Support:Provide friendly, knowledgeable, and efficient service at the trade counter.
  • Support sales processes, assist with customer queries, and provide product guidance.
  • Build strong, lasting relationships with customers, suppliers, and colleagues.
  • Contribute to achieving branch sales and revenue targets.
  • Stock & Inventory Control:Monitor inventory levels to ensure stock availability meets customer demand.
  • Assist in purchasing, returns management, and resolving supplier issues.
  • Maintain accurate records of stock movements and discrepancies.
  • Health & Safety & Compliance:Ensure compliance with company policies, procedures, and regulatory requirements.
  • Promote and enforce health and safety standards, including manual handling and forklift operations.
  • Driving & Delivery Duties:Safely deliver goods to customers in a timely manner.
  • Plan and manage delivery routes efficiently to maximise operational productivity.
  • Conduct daily vehicle checks and ensure vehicle maintenance standards are met.
  • Administrative & Reporting Duties:Assist with documentation, invoicing queries, and updating inventory systems.
  • Support reporting on branch performance, stock levels, and operational KPIs.

 

  • Requirements:Previous experience in a trade environment such as refrigeration, HVAC, plumbing, or hardware wholesale.
  • Proven experience in a senior warehouse/trade counter role.
  • Strong operational knowledge of warehouse procedures, stock control, and order fulfilment.
  • Full, clean B Driving Licence required.
  • Manual Handling & Counterbalance Forklift Licence advantageous but not needed (Training can be provided)
  • Excellent leadership, communication, and organisational skills.
  • Proficient IT skills with experience in inventory or ERP systems.
  • Strong problem-solving and decision-making abilities.
  • Good spoken and written English.
  • Desirable:Previous experience in HVAC/Refrigeration wholesale or distribution sales.
  • Familiarity with energy-efficient or sustainable HVAC/R solutions.
  • Experience in branch-level performance management or sales support.


Requirements:

  • Previous experience in a trade environment such as refrigeration, HVAC, plumbing, or hardware wholesale.
  • Proven experience in a senior warehouse/trade counter role.
  • Strong operational knowledge of warehouse procedures, stock control, and order fulfilment.
  • Full, clean B Driving Licence required.


Benefits:

Discussed at interview.

Required Skills:

  • trade counter customer service*
  • warehouse operations management*
  • stock control and inventory management*

* Required skills

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